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Contact Us
Or you can contact us through one of the options below:
Telephone:
802/800 371-5162
Full Service Call Center Available:
Monday – Friday: 7:00 am – 6:00 pm
Saturdays: 9:00 am – 1:00 pm
Access your account with our Automated Phone System:
Local: 802-225-7439
Toll Free: 1-888-225-7439
By Fax:
802-223-0267
Emergency – Lost or Stolen Credit or Debit Card:
After business hours call:
Lost or stolen debit/ATM card: 1-800-523-4175
Lost or stolen credit card: 1-800-257-2743
FRIS – debit card security 1-800-327-8622
Falcon – credit card security 1-866-518-0213
By E-mail:
info@vsecu.com
(Please do not send any sensitive information via this e-mail)
By Mail/Payment Mailing Address:
VSECU
PO Box 67
Montpelier, VT 05601
Overnight/Physical Address:
VSECU
1 Bailey Ave
Montpelier, VT 05602
Board of Directors:
VSECU, Attn: Board of Directors
PO Box 67
Montpelier, VT 05601
E-mail: BoardofDirectors@vsecu.com
(Please do not send any sensitive information via this e-mail)
Website Technical Support
info@vsecu.com
(Please do not send any sensitive information via this e-mail)
Northern Vermont
| Branch | Location | Lobby Hours | Drive Thru Hours |
| Burlington Branch | 86 Pearl Street Burlington, VT 05401 |
M, T, W, TH 9:00 am – 5:00 pm F 9:00 am – 6:00 pm |
Not Applicable |
| Williston Branch | 1755 Essex Road Williston, VT 05495 |
M, T, W, TH 9:00 am – 5:00 pm F 9:00 am – 6:00 pm S 9:00 am – 1:00 pm |
M, T, W, TH 8:00 am – 5:00 pm F 8:00 am – 5:45 pm S 9:00 am – 12:45 pm |
Use our branch locator for map and driving directions.
Central Vermont
| Branch | Location | Lobby Hours | Drive Thru Hours |
| Berlin Branch | 365 Paine Turnpike North Berlin, VT 05602 |
M, T, W, TH 9:00 am – 5:00 pm F 9:00 am – 6:00 pm S 9:00 am – 1:00 pm |
M, T, W, TH 7:00 am – 5:00 pm F 7:00 am – 5:45 pm S 9:00 am – 12:45 pm |
| Montpelier Branch | One Bailey Avenue Montpelier, VT 05602 |
M, T, TH 8:00 am – 5:00 pm W 9:00 am – 5:00 pm F 8:00 am – 6:00 pm |
M, T, W, TH 7:00 am – 5:00 pm F 7:00 am – 5:45 pm Not Applicable |
| Mortgage Closing Center | VSECU Operations Center 1028 US Route 302 Berlin, VT 05602 |
M-F By appointment only | Drive Up ATM 24/7 |
| Waterbury Branch | 27 S. Main St. Waterbury, VT 05676 |
M, T, TH, F 8:00 am – 5:00 pm W 9:00 am – 5:00 pm |
Not Applicable |
Use our branch locator for map and driving directions.
Southern Vermont
| Branch | Location | Lobby Hours | Drive Thru Hours |
| Rutland Branch | 72 Seward Road Rutland, VT 05701 |
M, T, W, TH 9:00 am – 5:00 pm F 9:00 am – 6:00 pm S 9:00 am – 1:00 pm |
M, T, W, TH 8:00 am – 5:00 pm F 8:00 am – 5:45 pm S 9:00 am – 12:45 pm |
| Brattleboro Branch | 499 Canal Street Brattleboro, VT 05301 (Price Chopper Plaza) |
M, T, W, Th, F 9:00 am – 5:00 pm | Not Applicable |
Use our branch locator for map and driving directions.
Find VSECU’s Facebook page.
If you prefer to find out what VSECU is doing in Vermont communities, offering for product or service specials, promotions or other information via Facebook, then ‘like’ our page.
As a reminder, our Facebook page will be used for social mediums only. Please refer back here to our corporate website for all official information and for member support. Please do not post any account or sensitive information on any Facebook page.
Follow VSECU on Twitter
What is VSECU going to tweet that would interest you?
We know that while financial information is important, it’s not always so entertaining. We will use our Twitter feed to tell you about things such as:
- Information about our charitable giving.
- Fun events we sponsor that you can get involved in.
- Helpful events such as our multiple FREE shred Saturdays.
- And who knows… maybe even a free-bee or two!
As a reminder, our Twitter feed will be used for social mediums only. Please refer back here to our corporate website for all official information and for member support. Please do not post any account or sensitive information in any Twitter feed.
Click to watch us on YouTube
Currently showing on our YouTube channel:
- Our newest commercial featuring our VERMONT Platinum card. The best credit card for Vermont.
- Our redefined savings account commercial. The one savings account that is for everybody in Vermont.
- Financial education clips explaining the difference between a Credit Union and a bank, why the VERMONT Platinum credit card is the best card for Vermont, the difference between APY and APR and more…
As a reminder, our YouTube channel will be used for social mediums only. Please refer back here to our corporate website or speak with a Member Service Consultant for detailed information on products and services and for member support.
